Aspyn IT Specialist

Our IT Ninja hunts Bugs and Challenges in order to keep your Nanaimo Business Running Smoothly.

Outlook Classic- Microsoft Office 365 Restarting when right clicking an email

June 30, 2026

We have received a variety of reports from users experiencing Outlook Classic restarts when right-clicking emails to copy or move. It turns out that there is an issue with Outlook Version 2605. Updating to Version 2606 should resolve. To force an update, click on file, then “Office Account” Off to the right will be “Update Options” – click on that and choose “Update Now” Your Outlook should update to version 2606 and the problem should be resolved. If…

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Adding Custom Protocols to Windows to Open Applications from Internal Web Applications or HTML Documents

June 16, 2026

Aspyn IT Specialist

Windows

Have you ever wanted to have a link in a web page open up an application on your computer? There are a few unique use cases for wanting to add some functionality to an internal Web application or Web document that will allow you to open a different program on the client system. An example use case would be clicking on a custom link on an internal website or web app that would open up a corresponding application that you…

Automate your Workflow – Notes on Configuring Hermes Agent with Free Tier Google Gemini

June 12, 2026

Aspyn IT Specialist

Unleashing AI Agents At Aspyn Information Services, we are always exploring ways to streamline IT operations and boost productivity. Recently, we’ve been leveraging the Hermes Agent—a powerful, open-source AI agent framework that runs directly in your terminal, providing persistent context and autonomous system control (It gets to know you and fully customizable!). One of the most effective ways to get started is by pairing Hermes with a free Gemini API key from Google. AI Tokens can get expensive, especially when…

Troubleshooting slow speeds on a TP-Link DECO Mesh Wifi Network

May 29, 2026

Aspyn IT Specialist

Networking, WIFI

We recently helped a Nanaimo Small Business customer with some IT challenges related to a recently purchased DECO system from TP-Link. The DECO system is a great “whole house” solution for a wired backhaul “mesh” Wifi network that will not require the extensive cabling a full distributed system containing wall and ceiling-mounted business APs. The setup is straightforward, and the dashboard includes all the expected features as well as extended items like parental controls. Best of all, the app is…

TP-Link Omada Cloud – Client Locked to AP that has moved out of range

May 11, 2026

Aspyn IT Specialist

Networking, WIFI

We ran into an interesting challenge recently with a client that had a (wall-mounted TV) that would not connect to the SSIDs of the networks in the location. We brought up a signal analyzer and showed good signal for the SSIDs in use in the room(around 70db). Just to ensure it was not some weird signal issue, we brought the TV into another room in Line of Sight of an AP – same issue. The TV ( A Samsung) would…

Setting up a local AI Large Language Model using Windows on Typical Gaming Hardware

April 22, 2026

Aspyn IT Specialist

AI, Windows

The LLM space is large, and getting larger! The space is filled with different players, OpenAI, Anthropic, Google, X all running their own models and infrastructure. Everyone seems to have launched a new AI app all wrapped around these services. But what about my data? What if I need some LLM help on proprietary business information? Do I really feel comfortable sending my data to some other company? This is a valid concern, but luckily there are options! To get…

Remote Desktop Connection security warning: unknown remote connection to 192.168.0.248 with resource access options (Drives, Clipboard, Printers).

New Remote Desktop (RDP) Security Pop-UP added in recent Windows Update

April 17, 2026

Aspyn IT Specialist

Windows, Windows Security

New RDP Security Prompts in Windows (April 2026 Update) This morning we were notified that shared printers were not working for a customer using a remote sever. This user had unfortunately failed to read a brand-new popup presented when trying to connect. After verifying that the printers were not shared via passthrough (when they were saved as such before). we relaunched and were presented with a NEW notification from windows when connecting to resources via RDP link! This RDP session…

An old desktop server running in a messy corner

Virtualizing a Server or Workstation

April 8, 2026

Aspyn IT Specialist

General

Rescuing the Dusty PC Under the Desk: Virtualizing Legacy Systems with Disk2VHD If you’ve worked in IT support for small businesses long enough, you’ve seen it. You’re on site getting the lay of the land and someone casually mentions: “Oh by the way, that computer under Susan’s desk runs the accounting software… we can’t turn it off.” You look down and see a ten-year-old desktop tower, covered in dust, humming away in a corner. Maybe it’s running QuickBooks 2013 or…

Improving Cell Phone Service Signal inside Metal Buildings and Commercial Space

March 26, 2026

Aspyn IT Specialist

General

Nanaimo Business IT Support can take us down a variety of paths. When a local Nanaimo and Parksville Business approached us for assistance with their cellular connectivity challenges, we were happy to assist! Our first approach was to try to get the users to use Wifi Calling while in the building. This was NOT the easiest method as each version of Android, plus different providers, has a different flow to set up Wifi Calling. The business has many employees coming…

Reducing VM Performance Impact due to Disk I/O from Large file transfers on Hyper-V Host

March 19, 2026

Aspyn IT Specialist

HyperV, Windows

A Nanimo Business recently needed Managed IT Support to “future-proof” their accounting system that had been running on an old PC sitting under a desk! We all know the scenario – if it ain’t broke, don’t fix it, right? Well, it broke. We managed to recover the device and get it booted. We decided it was time to migrate this machine to a VM and host it on their office Hyper-V server. The customer requested that we keep the same…

Aspyn IT Specialist

Aspyn IT Specialist

Outlook Classic- Microsoft Office 365 Restarting when right clicking an email

Adding Custom Protocols to Windows to Open Applications from Internal Web Applications or HTML Documents

Automate your Workflow – Notes on Configuring Hermes Agent with Free Tier Google Gemini

Troubleshooting slow speeds on a TP-Link DECO Mesh Wifi Network

TP-Link Omada Cloud – Client Locked to AP that has moved out of range

Setting up a local AI Large Language Model using Windows on Typical Gaming Hardware

New Remote Desktop (RDP) Security Pop-UP added in recent Windows Update

Virtualizing a Server or Workstation

Improving Cell Phone Service Signal inside Metal Buildings and Commercial Space

Reducing VM Performance Impact due to Disk I/O from Large file transfers on Hyper-V Host

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